The Device Management program enables departments to select just the specific devices in their area they would like Computing Services and Systems Development to support. No on-site consulting staffing is required since Computing Services and Systems Development is able to maintain and manage the computers remotely. However, up to ten hours of on-site support is guaranteed, if it should be needed.
As part of this service, Computing Services and Systems Development standardizes the computers in a department to ensure they are up-to-date, secure, and performing well. This includes configuring automatic security updates, scanning for security risks, installing anti-virus and anti-spyware software, optimizing speed and performance, upgrading existing Microsoft software, and enabling Remote Desktop so that the person who uses the computer can access it from off campus, if needed. Device management is not limited to computer workstations; it can also be used to support services running on departmental servers.
Learn more about Device Management - part of our Consulting for Departments service.