Alumni Accounts and Email

Wherever life after graduation takes you, your My Pitt Email will follow along, too. 

Alumni EmailBeginning with spring 2015 graduates, graduating students will be able to keep their My Pitt Email mailbox, including all of the contents within it, for as long as they like. This means you continue to send and receive email messages from your email address, as well as from any email aliases that you created while you were a student at Pitt. Your mailbox storage space will still be 50 GB, and the University's spam and virus filtering service will continue to protect your email against viruses and junk messages.

And best yet, all of this will happen automatically. For example, if you graduate in April 2015, you can continue to use your current primary student computing account just as you do now. After the add/drop period ends in fall 2015, you will receive an automated email message informing you that your student account will be transitioning automatically to an Alumni account on a specific date.

Keep in mind that Alumni will not have access to all the computing services they use today as a student. For example, you will not have access to any files stored on, and most of the software titles you obtained while a student (including Microsoft Office) will expire upon graduation. Be sure to review our Information Technology Graduation Checklist for some important graduation tips.      

Frequently Asked Questions

What services will new Alumni be able to use?

Beginning with spring 2015 graduates, alumni will be able to use the following services:

  • My Pitt Email (via
  • Spam and virus filtering
  • Wireless PittNet (while on campus)
  • eduroam (wireless access using your Pitt account from participating institutions around the world)
  • View your grades online
  • Order transcripts and enrollment verifications online
  • Accounts management tools, including the ability to update your name and photo, change your University password, or reset your password if you forget it
  • Access to the Technology Help Desk via live online chat, phone, or email
  • Coming soon: Access to PittPAY (this page will be updated once access becomes available to students with Alumni accounts)

Will my University email address change?

No. Your University email address will remain the same. (The only exception would be if you have been a faculty or staff member within 120 days of your student account's termination; see "Who does not receive an Alumni account" below for details.) 

How do I access my My Pitt Email? 

If you have configured a smartphone, tablet, or other mobile device to access your My Pitt Email, it will continue to work once your primary student account transitions to an Alumni account. You can also access your email by logging in to You cannot access your email through the current My Pitt ( portal, but you will be able to access it using the next generation of the My Pitt Web portal that is currently under development. 

Who is entitled to retain their University email account?

All graduating students (beginning with spring 2015 graduates).

Who is not entitled to retain their University email account?  

Faculty and staff members will not receive an Alumni account when they leave the University. If you are a graduating student and you have been a faculty or staff member within 120 days of your student account's termination, then you will not automatically receive an Alumni account. However, you can still request one by contacting the Technology Help Desk at 412-624-HELP [4357].

How do I know when my Alumni account is active?

You will receive an automated email message from the University explaining that your primary student computing account will automatically convert to an Alumni account on a specific date. If you graduate in spring 2015, this email should arrive after the add/drop period ends in fall 2015.   

Does my Alumni account expire?

We will contact you every ten years via email to ask you to confirm that you want to keep your Alumni account. If you do not indicate that you want to keep your Alumni account, we will delete it.

I have an email forwarding address for my University email. Will my email still be forwarded to that address once I have my Alumni account?

Yes. Your University email will still be forwarded. 

Can I update my email forwarding after my account converts to an Alumni account?

Yes. You will be able to update your email forwarding in the same way that you do today.

What happens to my Alumni account if I come back to Pitt after I graduate (for example, to take additional classes or as a faculty or staff member)?

If you return to Pitt as a student, you will keep your Alumni account and it will convert back to a primary University Computing Account. If you return to Pitt as a faculty or staff member, a new account will be created for you to use, but you will still retain access to your Alumni account.

Advanced Settings

Some University departments that provide additional technology services may want to allow alumni access to these services or restrict these services (for example, because of licensing requirements). Technical information intended to help departmental IT staff modify access to their services for alumni is available on our Enterprise Active Directory Frequently Asked Questions page.

Tags: Account Email Network