Protect Your Password

Your University Computing Account username and password are your key to accessing a wide range of resources at Pitt. For faculty and staff, these resources include sensitive information such as your PRISM pay statements, benefits open enrollment, TIAA-CREF retirement account details, and UPMC health plan information. In addition, your University Computing Account has access to other data that is regulated by the Family Educational Rights and Privacy Act (FERPA) and Gramm-Leach-Bliley (GLB) Act. You should never share your password with anyone, for any reason. By protecting your password, you also protect the important resources and data to which your password grants you access.

Computing Services and Systems Development (CSSD) has put in place a robust array of sophisticated security tools to protect University information; however, everyone affiliated with Pitt shares in the critical responsibility of protecting the University’s computing environment. It is against University policy 10-02-05University policy 10-02-06, and security best practices to share your username and password with anyone. If you need to delegate responsibility for password-protected functions to another person, please call the Technology Help Desk at 412-624-HELP [4357] to request assistance. Most of our enterprise services support this type of delegation. 

Keep in mind these important password tips: 

  • Create a strong password that combines letters, numbers, and special characters.
  • Be sure to log out when you have finished using the My Pitt ( portal or other computing resources that require you to log in with your password. It is also recommended that you close all browser windows and completely exit your Web browser program when you have finished using the service.
  • Change your password regularly. Students, faculty, and staff are required to change their University Computing Account password at least every 180 days.
  • Remember that no one from any reputable organization, including the University of Pittsburgh, will ever ask you to divulge your password over the phone or in an email. If you are asked for your password in an email or over the phone, this is usually a sure sign of a phishing scam.
  • Scan your computer regularly with Symantec Endpoint Protection and Malwarebytes Premium since some viruses and spyware programs can collect and transmit your account information. Both programs are available at no cost through the Software Download Service at My Pitt.
  • If you have not already done so, set your Password Security Questions at My Pitt so you can reset your password online if you happen to forget it. Log in to My Pitt ( and click Manage My Account on the left-hand side of the page. Click Password Change, and then set your security questions at the bottom of the page. 

Additional Resources

For more information about University Computing Account passwords, please visit our Passwords page.

Password tips

Tags: Security Password